TradeNuro Support
We’re here to help.
Frequently asked questions
Subscriptions and billing
- Subscriptions bought in the iPhone app are billed by Apple. Web subscriptions bought at tradenuro.com/account are billed by NUTRAVESSA LLC via Stripe (card) or by Shahid Anwar General Trading LLC via PayPal, and are managed or cancelled on that page (card plans: “Manage billing” for card updates and invoices). Web subscriptions are non-refundable; cancel anytime and keep access until the end of your paid period.
- App Store subscriptions: manage or cancel in Settings → your name → Subscriptions on your iPhone, or in TradeNuro: Settings → Manage subscription.
- App Store refunds: request at reportaproblem.apple.com.
How do I restore purchases?
TradeNuro → Settings → Restore Purchases (sign in with the same Apple ID).
How do I delete my account?
TradeNuro → Settings → Delete account. This doesn’t cancel an App Store subscription.
Lost a device?
TradeNuro → Settings → Security → Sign out of all devices.
About the data
- Signals and charts use end-of-day prices, and every screen shows the session date.
- TradeNuro doesn’t provide real-time quotes or place real trades.
- Paper trading uses virtual money only.
See also our Privacy Policy and Terms of Use.